Avalon Aura
Avalon Aura Spiritual Mastery
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Privacy Policy

At Avalon Aura, we respect your privacy and are deeply committed to protecting your personal information in all respects.

Last Updated: May 2026

This Privacy Policy describes how Avalon Aura ("the Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit our platform, make a purchase, create an account, or book a consultation for our Vastu Shastra, Vedic Astrology, or Numerology services.

01

Collecting Personal Information

When you visit the Site, interact with our services, or purchase our energized products (such as crystal pyramids, pendants, or zibu coins), we collect certain information necessary to fulfil our contracts, optimize your experience, and provide customer support. We refer to any information that can uniquely identify an individual as "Personal Information".

A. Information Supplied Voluntarily by You

  • Identity & Demographics: Your full name, date of birth, gender, and personal interests. (DOB is essential for tailored Vedic Astrology and Numerology alignments.)
  • Contact Information: Mobile phone number, email address, billing address, shipping address, and state/region.
  • Payment Details: Transaction information necessary to process your orders securely, such as credit/debit card numbers or UPI IDs.

B. Device & Automatically Collected Information

  • Technical Data: Your web browser version, IP address, time zone, and cookie information.
  • Interaction Data: Pages or spiritual products you view, search terms utilized, and how you interact with the Site.
  • User Identification: We may assign a unique User ID to understand traffic patterns and personalize content.

C. Third-Party Authentication

If you prefer not to manually create a username and password, you have the option to securely log in using your existing Facebook or Google credentials.

02

Purpose & Lawful Basis for Using Personal Information

We process your data strictly to elevate your user journey, support business transparency, and maintain professional operations. We use it for:

Contract Fulfillment

Process payments, organize shipping, provide invoices, and execute tailored birth-chart or name-correction audits.

Service Enhancement

Run metrics on site usage to optimize our layout and share aggregate, non-identifiable statistics with trusted partners.

Client Communication

Update you on content modifications, new service structures, custom alignments, and spiritual features.

Risk Mitigation

Screen orders and user data for potential risk, unauthorized access, or financial fraud.

Transaction & Operations Note: For comprehensive guidelines regarding transit timeframes, returns, or session booking cancellations, please review our Shipping & Refund Policy pages.
03

Sensitive Spiritual & Astrological Data Policy

Because Avalon Aura collects deeply personal background indicators — such as precise birth times, locations, names, and gender for Vedic Astrology and Numerology audits — we implement enhanced confidentiality barriers:

Strict Confidentiality

All raw chart calculations, name optimizations, and consultation data notes compiled by Reema Sangwaan remain strictly confidential.

No Monetization or External Ad Parsing

This sensitive spiritual data is restricted purely to executing your requested audits and consultations. It is never shared, sold, rented, or leased to third-party marketing aggregates or automated advertising networks.

04

Sharing & Disclosing Personal Information

We share your personal information with select service providers to help us fulfil our transactional obligations:

E-Commerce & Core Infrastructure

We partner with platform processors and logistics aggregates to power our online storefront and manage physical product deliveries.

Payment Gateways & Security

All financial transactions are tokenized and encrypted through PCI-DSS compliant payment gateways (such as PayU). We do not store raw card details on our servers.

Delivery & Fulfilment

Your name, contact details, and shipping address are securely passed to third-party logistics partners (such as Shiprocket) to process, dispatch, and track your packages.

Analytics & Optimisation

We use services like Google Analytics to evaluate how clients interact with our site. You can opt out via Google's Opt-Out Portal.

Legal Compliance

We may share personal details to comply with applicable laws, respond to a subpoena or search warrant, or protect the rights and safety of Avalon Aura and its community.

05

Behavioural & Targeted Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications. You can opt out of targeted advertising directly through platform preferences:

06

Your Data Protection Rights

Depending on your geographical location, you have specific rights regarding the personal information we hold about you:

Right to Access & Review

Request a clear copy of the personal information we maintain about you, alongside details regarding how it is processed.

Right to Correction

If any information we hold is inaccurate, outdated, or incomplete, you have the right to ask us to correct it.

Right to Erasure

Request complete deletion of your account, consultation history, or personal identifiers from our active database, subject to legal retention requirements.

Right to Withdraw Consent

Where you have granted explicit consent for processing your spiritual data or sending marketing newsletters, you may withdraw that consent at any moment.

07

Data Retention & Security

Data Security

Your personal details and spiritual profiles are stored on servers secured behind advanced firewalls. Access is strictly limited to essential operational personnel. While we employ rigorous security configurations, no system is entirely impenetrable.

Data Retention

When you place an order or sign up for an analysis, your Personal Information will be retained within our secure records for historical documentation unless and until you explicitly request its erasure.

08

Minor Privacy Safeguards

The Site and our specialized spiritual alignments are intended exclusively for adults. We do not intentionally collect Personal Information from children. If you are a parent or legal guardian and believe your child has inadvertently provided us with personal data, please contact us immediately to arrange for its swift deletion.

09

Understanding Cookies

A cookie is a small block of information downloaded to your computer or mobile device when you browse our site. We utilise a blend of functional, performance, analytical, and social media cookies to optimise your experience.

Cookies allow our site to remember your actions, preferred regions, and secure login details. Most browsers automatically accept cookies, but you can choose to disable them through your browser's "Tools" or "Preferences" menu. Please note that removing cookies can negatively impact your user experience and certain checkout screens may become inaccessible.

10

Updates to This Privacy Policy

Avalon Aura reserves the right to modify, change, or update this privacy framework from time to time to incorporate necessary legal upgrades, operational adjustments, or database enhancements. Any data gathered will consistently be managed in accordance with the active policy version under which it was originally collected.

11

Contact & Grievance Redressal

If you have any questions, require modifications, wish to exercise your data rights, or would like to submit a formal inquiry regarding our privacy practices, please contact us through our official avenues:

Telephone

+91 99251 99996

Postal Address

Balaji Wind Park, D802,
Vaishnodevi Circle,
Ahmedabad, Gujarat 382481

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